The AI-powered WhatsApp and Telegram inbox for your CRM
Sync every conversation to Pipedrive, HubSpot, Monday, Zoho, Close, or Salesforce. Let AI agents handle replies, transcribe voice notes, and understand images, all from inside the CRM your team already uses.
Used by 2500+ brands across 34 countries
“Perfect Product for Multiple Phone Number Business!”
Timelines is the best choice for our needs to sync our WhatsApp messages from multiple WhatsApp numbers in real-time. It logged our messages in real-time into HubSpot and made it easy to update the last activity properties. Very easy to connect without multiple layers of pages, just one simple QR scan and it’s ready to use.
Timotius T. — Banking/Financial Services
An AI suite trained for sales conversations
Configurable agents that read your knowledge base, transcribe voice notes, understand images, and suggest the next reply, all grounded in your CRM data.
AI Agents
Configurable agents with system prompts, guardrails, working hours, and draft mode. Pick any LLM provider.
Learn more →Knowledge Base
Upload your docs and FAQs. Replies are grounded in your content via RAG, no hallucinations.
Learn more →Voice transcription & TTS
Voice notes auto-transcribed for your team. AI replies as voice notes, not just text.
Learn more →Image understanding
Customers send screenshots, photos, receipts. Your agents read them and respond intelligently.
Learn more →Native CRM Integrations
Built directly into the six CRMs your sales team already uses, plus SugarCRM coming soon.
HubSpot
★4.7/5 (42)- ✓Sync unlimited WhatsApp and Telegram numbers to HubSpot.
- ✓Native integration with HubSpot workflows.
- ✓Manage conversations directly in HubSpot.
- ✓Supports both Business and personal numbers.
One inbox for every messenger your customers use
WhatsApp and Telegram are equal first-class citizens. WhatsApp Business API lands soon for verified business accounts.
Connect personal or business numbers via QR. No WhatsApp API required, no setup wait.
- ✓Personal & Business numbers
- ✓Multi-account, multi-team
- ✓Group chats, voice notes, media
Telegram
Full bidirectional sync of personal Telegram accounts. Same CRM mapping, same AI agents, same shared inbox.
- ✓Personal Telegram accounts
- ✓Group support
- ✓Reactions, edits, replies
WhatsApp Business API
For verified business accounts that need template messaging at scale and full API control.
Join the waitlist →
Workflow Marketplace: connect 1,000+ apps
Drag-and-drop visual workflows powered by Albato, plus our own Public API, Webhooks, Zapier, and Make integrations.
- ✓1,000+ pre-built app connections
- ✓Trigger workflows from messages, CRM events, or schedules
- ✓Public REST API for custom integrations
- ✓Outgoing webhooks for real-time delivery
No credit card required
Wherever your team works, Timelines is there
Chrome Extension
Right-click any phone number on any web page to send a WhatsApp or Telegram message. Conversations sync straight to your workspace.
- ✓Detects phone numbers on every page
- ✓Compose modal for WhatsApp or Telegram
- ✓Free, install from Chrome Web Store
Native mobile app
Manage your inbox, talk to your AI agents, and sync to your CRM from iOS and Android.
- ✓Push notifications for incoming messages
- ✓Reply on the go, agents keep working when you’re away
- ✓Native iOS & Android
Trusted by Teams Worldwide
See what our customers say about Timelines
“The CRM integration saves us hours every day. Lead tracking is seamless and we never lose context on customer conversations anymore.”
Mike Rodriguez
Sales Director, Growth Co.
“Timelines transformed our customer service completely. We went from managing 5 different WhatsApp numbers manually to a streamlined system that handles 10x more conversations.”
Sarah Chen
Head of Customer Success, TechStart Inc.
Get Started in Under 2 Minutes
Connect your account, plug in your CRM, let AI take over
Sign up with your email
Works with existing personal or business WhatsApp and Telegram accounts
Connect your CRM
One-click OAuth into Pipedrive, HubSpot, Monday, Zoho, Close, or Salesforce
Turn on AI agents
Pick a model, write a prompt, set working hours. Begin your 10-day free trial.
Get started with Timelines now
Try it Free for 10 Days. WhatsApp and Telegram unified, AI agents trained on your knowledge base, six native CRM integrations.